Customer reviews of Hiltop Motors Ltd

By Georgios A on 22 June 2017 | Verified purchase

After my brother in law recommended Hiltop Motors to me as he's bought about four cars to date from them and he's always been very happy with them I ended up paying them a visit. They always have a great selection of really high quality cars. I ended up buying my car from them which is still going strong after 2 years and I've just returned to them and bought a car for my wife as well. The guys are great and the afterservice is fantastic, they always look after me and I would definitely return when I decide to get a new car.

By Itai Z on 22 June 2017 | Verified purchase

They were efficient but sold me a vehicle with no brake pads at all had to replace them after 4 months. They were totally worn out

By Amber O on 22 September 2018 | Purchase not verified

I've read all the reviews on here and everyone has said friendly service.... not sure if I course these guys on an off day or they have new staff. The guy I meet was swinging on his chair was very unfriendly when greeted. Couldn't give two hoots if he sold us the car or not. Very bad derive won't be going again

By Craig W on 01 August 2018 | Purchase not verified

I travelled up to London from Bournemouth to purchase my wife a SLK, Hilltop motors would not budge on their price, so I agreed to pay full amount on the condition that the car was immaculate and that it would not have any alloy wheel damage or door dents. I was assured my one of the staff (not Shaun) that the car was in perfect condition. On arriving I noticed numerous small dents plus some minor frontal valance damage. Shaun dealt with the problem and assured me that the dents would all be sorted on our return in 7 days. We subsequently went up to London to pick up the car, which to be fair had the original dents removed but a load more had appeared.I was very annoyed about this. I then felt that the garage was more interested in selling me their Gold Warranty than offering to pay to remove the dents. I would have more respect if they had done this and would probably purchase the warranty. My wife loves the car and apart from a couple of hopefully minor niggles we are happy.

By Matt B on 04 June 2018 | Purchase not verified

We had a good purchasing experience and the car is generally great. However, we have had it a matter of months and we have a problem with the driver-side seat belt which is unsafe. We purchased a 'Premium' extended warranty to give us 'peace of mind' that we could drive away knowing that we will be looked after. Unfortunately, this is not the case as we now have to fork out over £300 to have a new seat-belt fitted as the car is not safe to drive. We should have been told that the 'Premium' warranty does not cover one of the most important functions of the car itself, the seat-belts. I am very disappointed that this has happened.

By John S on 06 April 2017 | Purchase not verified

Brilliant customer service with good quality car selection. I will come back to them for my next car again.